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SHIPPING & RETURNS
Terms and Conditions of Sale
Please note: Our agreement to sell
our products to you and our liability for the products will be governed
solely by the terms and conditions of our invoice and the statement of
warranty, if any, accompanying the delivery of the products.
Prices
All
prices are subject to change without prior notice. All merchandise will
be shipped at the prices in effect at the time of sale and are published
in written form. All handling and insurance costs are included in the
shipping charges and are the responsibility of the buyer.
Back Orders
Unless otherwise specified by the buyer, all back orders will be canceled upon shipments of ordered merchandise.
Return Goods Policy
All sales are final. Any return goods must be
authorized by our Customer Service Department. The Return Authorization
Number must accompany the return merchandise and be displayed clearly on
all shipping labels and shipping documents. Otherwise the shipment will
be refused and returned to the sender unopened. All claims of defective
product and errors in filling orders must be made, in writing, to Air
Waves within 5 business days after the receipt of the merchandise.
Authorized returns for other than defective goods must be in resalable
condition and will be subject to a 25% restocking charge.
Refused Orders
A
25% restocking charge will be accessed against any shipment that is
refused or unclaimed due to customer error. Orders that are subsequently
reshipped on customer's request will be charged only the total cost of
freight and a $15.00 charge to cover the additional handling and
administrative expense.
Unclaimed C.O.D.
Shipments that are
unclaimed for C.O.D amounts will have the freight and C.O.D charge added
to the next order. All claims for lost or damaged shipments delivered
by a common carrier (other than U.P.S.) must be filed directly by the
customer.
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